Support Centre

We are dedicated to ensuring that all our customers have the best experience when using AIQ, as well as achieving optimal business results. Our friendly team of experts are here to help wherever and whenever our customers need it.

AIQ Academy

Watch our easy-to-follow videos

Help hub

Explore the self-service tools in our Help hub

Support in numbers

100%

UK & Ireland expert support

Round the clock access to our expert team

24hr

Access to AIQ training academy

Various sizes, various sectors

27min

Average response time

Quicker than industry average

Approved by our users

AccountsIQ software is reviewed independently by our users via sites such as G2, where we are ranked as a High Performer.

Award winning service at your fingertips

It is very user friendly and easy to use. AIQ has greatly simplified operations within our firm. Great alternative accounting software - especially for multiple entities in a group. Very useful and easy to navigate.

Tracey Marsh

Finance Director

Welsh Council for Voluntary Associations

FAQs

Is your support team based in the UK?

Yes, our support teams are 100% UK and Ireland based, and outside of business hours, you can access our online training and support resources any time and from anywhere.

Who can use the integrations?

Once we develop an integration with a partner, it becomes available for all users.

What if we need to integrate with software you don’t have on your list?

We work with your team to build custom integrations, if they aren't already available through our open API.

View all

Useful Blogs

Mindset Matters: CFO challenges and tech insights with Becca Durrant

After launching The CFO Mindset Report 2.0, we caught up with Becca Durrant, Senior Manager at Saffery, to unpack what the findings reveal about the changing face of finance leadership. With deep experience helping organisations digitise and simplify their finance systems, Becca shares her insights on the pressures CFOs face, the pitfalls of overcomplicated tech, and how mid-market businesses can reclaim time through smarter systems and strategy.

Blog Posts

5 min

Financial management

How your month-end workflow can make or break decisions at the top

A closer look at how finance teams turn month-end frustration into a workflow that empowers leadership, boosts confidence and enables better decisions.

Blog Posts

5 min

Tips

AccountsIQ partners with Harlequins to become official data and insights partner

Together, AccountsIQ and Harlequins celebrate the idea that numbers are more than figures – they are the foundation of strength, intelligence and progress.