Humentum
Humentum is a global nonprofit formed from the merger of three organisations in 2017. With multiple income streams and operations across the US and UK, they needed to simplify consolidation, reporting, and integrations. By moving from QuickBooks to AccountsIQ, Humentum streamlined month-end, improved visibility, and automated manual processes, all within a flexible Cloud-based system.
The Challenge
After merging, Humentum was left with different QuickBooks setups across its entities. The finance team struggled with:
- Inefficient month-end reporting that could take almost an entire month
- Consolidating across GBP and USD
- Manual, time-consuming processes (e.g. nine steps to move invoice data from Salesforce into QuickBooks)
As Jocelyn Boughton, Global Director of Finance & Administration, recalls:
“Our main pain-points revolved around reporting and consolidating across GBP and USD. We also identified inefficiencies in our manual processes. For example, we had to follow about nine steps when downloading batched invoice transactions from Salesforce to QuickBooks.”
Humentum began a formal selection process, comparing Sage Intacct, NetSuite, Microsoft Dynamics, and AccountsIQ.
The Solution
AccountsIQ stood out for its functionality, ease of implementation, and cost-effectiveness.
“AccountsIQ ticked all our boxes,” Jocelyn explains. “The others ruled themselves out. Sage Intacct was US-based with no VAT capabilities. NetSuite was long and complex to implement. Microsoft Dynamics came at a high price point. AccountsIQ does everything we need and is an ideal fit as the next step up from QuickBooks.”
Key benefits included:
- Month-end efficiency: Close reduced from nearly a full month to just five working days.
“Getting the results out quickly makes a big difference.”
- Integrations: Seamless connections with Salesforce, Arlo (training registration), Stripe (payments), and iCompleat (purchase invoicing).
“The ability to do all these integrations is one of the things I love about AccountsIQ.”
- Automation: Supplier invoices processed automatically through iCompleat, coded, approved, and posted into AccountsIQ without manual intervention.
- Multi-dimensional reporting: Ability to track and analyse four core income streams — training, consultancy, membership, and advocacy — by service and country.
“In just two minutes, I can get reports showing me what’s happening across our different service areas and locations.”
- Ease of use & onboarding: Implemented in under 8 weeks, intuitive for both finance staff and lighter users like Client Engagement Managers.
“AccountsIQ is intuitive to use. That’s important because mistakes are much less likely to happen when all users can post things quickly and easily.”
The Results
With AccountsIQ, Humentum achieved:
- Faster reporting: Month-end now closes in five days, enabling timely decision-making.
- Global consolidation: Smooth reporting across GBP and USD.
- Automation & accuracy: Invoices, payments, and expenses are processed automatically, reducing manual workload and errors.
- Transparency & insight: Multi-dimensional reporting provides a clear view of services delivered across different countries and income streams.
- Efficiency gains: A lean finance team of four supports the global organisation more effectively.
As Jocelyn concludes:
“What I love about AccountsIQ is the simplicity. It’s no more complicated than it needs to be.”
Features
Compare
Support
Company
