FAQs

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Scalability

We hope the FAQs answer your questions. If not, feel free to contact us. We regularly update this list with new questions.

General Questions

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With Role-Based Access Controls (RBAC), non-finance users can see only the insights they need. Real-time reporting on the cloud ensures everyone is working with one version of the truth. No more variations and outdated spreadsheets.

Cloud access and workflows let teams collaborate on submitting expenses, raising POs and approve items remotely.

General Questions
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As AccountsIQ is a cloud-based platform, you can indeed approve transactions ‘on the go’. With mobile-friendly screens, approvers do not need to be at their desks to approve transactions.

General Questions
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AccountsIQ uses Role-Based Access Controls (RBAC). You can provide granular access flags at user-profile level for every feature and are generally built around job roles.

Changes in access levels are also logged for audit and security purposes.  

General Questions

General Questions

How can finance and non-finance users collaborate?
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With Role-Based Access Controls (RBAC), non-finance users can see only the insights they need. Real-time reporting on the cloud ensures everyone is working with one version of the truth. No more variations and outdated spreadsheets.

Cloud access and workflows let teams collaborate on submitting expenses, raising POs and approve items remotely.

Can you approve transactions in AccountsIQ on mobile?
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As AccountsIQ is a cloud-based platform, you can indeed approve transactions ‘on the go’. With mobile-friendly screens, approvers do not need to be at their desks to approve transactions.

How do role-based permissions work?
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AccountsIQ uses Role-Based Access Controls (RBAC). You can provide granular access flags at user-profile level for every feature and are generally built around job roles.

Changes in access levels are also logged for audit and security purposes.  

What industries does AccountsIQ support?
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AccountsIQ is highly versatile and suitable for clients across various industries, including (but not exclusively):

  • Financial services
  • Renewables and energy
  • Charity, not-for-profit and national governing bodies
  • Private equity
  • Recruitment
  • Technology
  • Hospitality
  • Education
As my business grows, can AccountsIQ scale to meet my needs?
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AccountsIQ is built to scale with your business, no matter how complex your needs become. Our  software is supporting over 35,000 users in over 85 countries. - some of whom are handling multiple entities and currencies. From advanced multi-entity consolidation to sophisticated multicurrency reporting, our software is designed to handle the complexities of global operations seamlessly. For a real-world example of how AccountsIQ supports growing companies, check out our case study with StitcherAds here.

How do I know if AccountsIQ is right for me?
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If you’ve outgrown entry-level cloud systems like QuickBooks, Xero, or Sage, or if you're transitioning from on-premise accounting software to a scalable cloud solution, AccountsIQ is the right choice for you.  

If you’re considering a full-scale ERP system, AccountsIQ will provide you with the advanced features, capabilities and insights you need, without the complexity, long implementation times or hefty price tags that come with traditional ERPs.

Our platform is particularly well-suited for organisations with multi-entity accounting needs and offers advanced features that support rapidly growing businesses with increasingly complex reporting requirements.  

To determine if AccountsIQ is the perfect fit for your business, take our quiz and see how well it matches your requirements.

Who is AccountsIQ?
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Founded in 2008, headquartered in Dublin and with a second office in London, AccountsIQ is trusted by over 35,000 users across 80 countries. AccountsIQ's advanced, award-winning financial management software is designed to meet the growing needs of mid-sized, ambitious businesses across all industries.  

Our cloud-based platform offers automated processes, easy consolidations, bespoke reporting and deep business intelligence, empowering finance leaders to achieve strategic growth and streamline their operations.  

With 5 x faster implementation than competitors and at 1/6th of the cost of full-scale ERPs, we stand out as an easy-to-use, all-in-one solution that improves collaboration, simplifies decision-making and drives better results.  

What types of organisations typically implement AccountsIQ?
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  • Ambitious, mid-market organisations in need of easy to use, intelligent software that will scale and flex with their business and give their teams the tools they need to succeed.
  • Organisations using complex ERPs or legacy software aiming to simplify processes, save time and increase efficiency, with modular software which gives them exactly what they need, no more and no less.
  • Firms facing challenges with report consolidation and seeking solutions for management-ready, insight-packed financial reporting.
  • Businesses looking to automate financial processes to reduce manual work and improve operational efficiency.  
  • Charities, not-for profits and national or sporting governing bodies in need of easy to use, powerful accounting solutions with robust reporting features.
  • Companies needing a powerful and flexible General Ledger with analysis across multiple entities and access to over 250 reports, as well as the opportunity to create bespoke reporting solutions.
What makes AccountsIQ a standout FMS?
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What sets AccountsIQ apart is its seamless handling of complex multi-company accounting for mid-market businesses.  

Unlike many other accounting solutions, AccountsIQ is specifically designed for managing multiple entities, subsidiaries, or locations, offering advanced consolidation and reporting features.  

As a cloud-based solution, it eliminates the need for costly IT infrastructure, ensures faster monthly processes, and provides real-time access from anywhere.  

This makes it an ideal choice for growing businesses that need a scalable, efficient, and cost-effective financial management system.  

Product Features

Can users access AccountsIQ remotely?
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Yes. AccountsIQ is a true cloud, browser-based platform. Therefore, you can access it securely from anywhere with an internet connection, as well as collaborate across entities and locations in real time

How does AccountsIQ help you spot and manage irregular payment patterns?
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AccountsIQ supports this mainly through visibility, analytics, and workflow controls. You can monitor unusual behaviour using real-time AP/AR views (overdue items, odd balances, atypical credit notes/prepayments) with drill-down to the underlying transactions, plus dashboards/BI to compare current vs historical payment patterns by supplier/customer, amount, method, and timing.

Automated bank feeds with smart matching highlight exceptions during reconciliation, and configurable approval workflows add extra checks for higher-risk or higher-value payments—helping prevent off-process payments and making anomalies easier to catch early.

Is cashflow forecasting based on real transactions or manual inputs?
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The emphasis is on integrated, real transaction data. Through automated bank feeds with smart matching, AP/AR ledgers and suggested payment runs, you can forecast cash flow based on real activity.

You can also layer in manual assumptions and scenarios—either via exports or through integrations with forecasting tools—for more advanced modelling.

What is cashflow forecasting in AccountsIQ?
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Within banking and payments, AccountsIQ uses your banking integrations and analysis to automate bank reconciliation, generate a suggested payment process and support cashflow forecasting to improve payment planning.  

In practice, this means AccountsIQ uses live bank data and AP/AR information in the system to project cash movements.

Can I reforecast budgets in AccountsIQ without overwriting the original budget?
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With the ProForecast integration, you can import historical data and actuals from AccountsIQ, set baseline budgets and targets and refresh forecasts as new actuals come in to run scenario comparisons. This allows you to compare revised forecasts to the original budget without overwriting it.

Are budgeting templates available in AccountsIQ?
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For a deeper budgeting and forecasting analysis, AccountsIQ integrates with ProForecast, which lets you pull data from AccountsIQ to set budgets and targets, as well as use configurable forecasting structures and reports rather than building everything in Excel.

Can I drill into variances by GL and analysis codes in AccountsIQ?
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AccountsIQ has a flexible 3-level GL analysis, as well as a multi-dimensional analysis. You can drill down from summary reports to transaction level via the GL and analysis structures and use 250+ pre-built reports and dashboards to analyse those variances in detail.

Can I standardise payment approval workflows in AccountsIQ?
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Yes, AccountsIQ has configurable approval workflows that lets you define standard approval routes and multi-tier approval chains, as well as route invoices and payment approval automatically to the right approvers. You can also monitor approval statuses via dashboards.

How does automated bank reconciliation work?
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AccountsIQ integrates with electronic banking systems, and imported transactions are matched using smart analysis to speed up bank reconciliation. The system can then generate suggested payment runs and support cash-flow forecasting based on reconciled data, significantly reducing manual matching.

How do bank feeds work in AccountsIQ?
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AccountsIQ integrates with electronic banking systems to pull transaction data into the platform. This creates automated bank feeds so you can avoid manual imports and spreadsheets.

Data flows from your banks in near real-time, giving you up to date cash and transaction visibility across entities.

Can you build custom dashboards without technical skills?
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Yes. AccountsIQ is designed so finance users, not developers, can build and manage dashboards.  

Using 250+ pre-built reports as building blocks, you can configure dashboards by role, department, or user and choose which charts and reports appear.

Can you control permissions and access by entity or department?
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AccountsIQ supports role-based access, so you can give different users different levels of access and ensure people in subsidiaries only see the financial insights that are relevant to them. The platform is designed to support collaboration across multiple entities while maintaining strong access controls.

How quickly can you start seeing BI insights?
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Because AccountsIQ is a cloud-native system designed for analytics, reports that used to take days in legacy systems can often be produced in minutes. AccountsIQ provides real-time dashboards and reporting once your data is in the system.  

With 250+ pre-built reports and dashboards, you can usually start seeing useful insights as soon as your chart of accounts and BI codes are set up and you have started posting transactions.

What features does AccountsIQ offer?
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From next level reporting, to simple consolidation, seamless integrations and advanced business intelligence, our features are all designed to help you work better and achieve more. See more about our market-leading features here:

Is my data secure with AccountsIQ?
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We have top tier hosting sites in UK, Europe, USA and Australia. For UK customers, data does not leave the UK.

Each entity has a unique database (i.e. their records would be held in a separate unique database and not combined with records from other companies in one large database).  The application as well as the hosting site have been independently ‘penetration tested’ by PwC UK to ensure there are no “holes” in the application that would allow malicious attacks or unauthorised access. Data is protected behind three layers of firewalls and all data going in or out of the system is encrypted.  

What are the system requirements?
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To use AccountsIQ, you'll need an internet connection and a modern web browser (Chrome, Firefox, Edge, or Safari). As a cloud-based system, no special software is required. Ensure your browser is up to date for the best experience.

Consolidation and Reporting

How does AccountsIQ support month-end adjustments such as accruals and prepayments?
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AccountsIQ is a full general ledger system designed to support a fast month-end close. In practice, finance teams use journals and adjustments for robust period-end accounting, including standard and recurring journals for accruals, allocations, and deferrals, as well as postings to manage prepayments across periods. All entries flow directly into real-time reporting and consolidation

Can you see real-time balances in the AccountsIQ general ledger?
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Yes. AccountsIQ is a real-time, cloud GL with BI on top. Therefore, you can access accurate and up-to-date information and consolidate at any time.  

The GL and BI layer provides 24/7 reporting insight, so balances and reports reflect posted transactions immediately.

Can you view group-level performance reporting at any time?
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Yes. AccountsIQ is designed for group insight. One-click consolidation across entities and currencies, as well as group-level reporting and BI analysis allow for 24/7 reporting insight, so you can consolidate and report at any time to support rapid and informed decisions.

Can you pull group-level budgets across entities?
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Yes. Utilising AccountsIQ consolidation features, you can pull together budgets, revised budgets, actuals and variances from all entities and subsidiaries and view these at group level to track performance and trends.

Which transactions are included in the cashflow forecast?
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Forecasting logic draws on live bank transactions, AP items used in suggested payments runs, AR receipts and other movements that impact bank balances. This combination is then analysed to improve payment planning and forward-looking cash visibility.

How are cashflow forecasting results displayed in AccountsIQ?
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Cashflow forecasting can effectively be viewed via dashboards and reports, so you can see real-time cash positions and trends across entities.

Can I view a full customer AR ledger in AccountsIQ?
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As AR is a core module, you can see full visibility of the payments due, as well as customer balances and allocations.  

With AccountsIQ, you can drill down from a customer summary down to the transaction level using the GL structure and review each customers full AR activity for effective credit control.

Can I export AR reports for month-end?
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AccountsIQ includes extensive AR reporting as part of its core financials and BI layer. Not only can you run AR and aged debt reports for month-end, but you can also export those reports for further analysis or inclusion in management packs.

Can I track AR KPIs in AccountsIQ?
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You can absolutely track AR performance and KPI’s by using AR reports and dashboards to monitor aged debt, DSO, cash collection trends, and more.  

Through tagging transactions and integrating with AR tools like Chaser, you can get a granular analysis and automate invoice chasing to improve collections.  

Can AccountsIQ help reduce manual errors?
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Yes. AccountsIQ helps reduce manual errors through automating data entry via integrations such as CRM, billing, expense tools and bank feeds. AccountsIQ also uses workflows and approvals so invoices can remain consistent and controlled processes.

Errors typically creep in when you are juggling manual uploads and spreadsheet handling, so AccountsIQ automation automatically mitigates that risk.

What do you need to set up before you can consolidate in AccountsIQ?
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Before you consolidate in AccountsIQ, you’ll typically need to set up your entities and group structure (including ownership), map each entity’s local chart of accounts to group summary codes, and configure currencies and centrally managed FX rates. You’ll also agree intercompany posting rules so balances align and set up reporting periods plus budgets/forecasts so group reports can pull actuals and variances consistently. The detailed setup steps are usually covered during implementation.

How can I reconcile intercompany mismatches before running a consolidation?
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AccountsIQ is designed to minimise mismatches by controlling intercompany postings.  

Intercompany purchase invoices remain unposted until they are accepted and correctly coded in the receiving company. This helps keep intercompany accounts balanced at the group level before you run a consolidation.

How long does it typically take to set up consolidation in AccountsIQ?
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Implementation is project-based, we work with you to design your group structure, mapping, FX setup and consolidation rules. For an accurate estimate, speak to a member of our team.

Is consolidation designed for teams with multiple entities?
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Absolutely, AccountsIQ is built specifically for multi-entity groups and multi-currency environments. Each entity handles books individually, while giving you accurate and real-time group consolidation.

How can AccountsIQ save time during consolidation?
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AccountsIQ can streamline consolidation with one-click consolidation of multi-entity and multi-currency accounts, as well as create automated and controlled inter-company postings.  

Our real-time, group-level reporting ensures that you don’t need manual, Excel-based consolidation each month, which many customers state saves them up to a week a months on period-end and consolidation work.

What types of reporting dashboards can you build in AccountsIQ?
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AccountsIQ offers a wide range of dashboards that you can tailor to your business. Examples include group and entity-level financials, cashflow forecasting, sales and revenue pipeline views, risk and KPI tracking, and role-based performance metrics—though this list isn’t exhaustive.

If you’d like to see what’s available and which dashboards would suit your team best, book a demo and we’ll walk you through the options.

What makes AccountsIQ reporting different from other finance software?
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Compared with many other finance systems, AccountsIQ offers real-time reports and dashboards, a multi-dimensional analysis with up to 6 BI codes, 250+ pre-built integrated reports, one-click consolidation reporting for multi-entity and multi-currency groups, as well as OData live connectors to Excel and Power BI for advanced analytics.

What does the AccountsIQ consolidation feature allow you to do?
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The AccountsIQ consolidation features allow you to run instant, real-time group consolidations across multiple entities and currencies. You can automate FX handling with centrally managed average and period-end rates, as well as simplify inter-company transactions.

Find out how our real-time consolidation features can benefit you with a live demo.

Can you build a monthly management pack in AccountsIQ without using Excel?
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Yes, you can absolutely build most of your monthly management pack inside AccountsIQ. Use the 250+ pre-built reports and set up dashboards for P&L, balance sheet, cash flow, KPIs, and margins. Then, save the reports you use and run the same pack each month, with drill-downs when you need it.

If you still need a board pack in PowerPoint or PDF, do the analysis in AccountsIQ first, and then export key pages for the final presentation, instead of building everything in Excel.

What does “real-time reporting” mean?
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With AccountsIQ, you can consolidate multiple entities and currencies instantly, drill down from summary dashboards down to the transaction levels any time, as well as utilise our live dashboards and reports, which gather live data from the system as soon as transactions are posted and approved. No need for manual refreshes or data re-uploads.

How can you export reports from AccountsIQ?
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Most standard and consolidated reports can be exported directly to Excel, PDF, and Power BI via our OData live connector. Simply choose the export format and download.

For group and consolidated reporting, there is a ‘one-click’ group reporting that you can then export in the same way.

Can AccountsIQ help me manage multiple entities and currencies?
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AccountsIQ is built to scale with your business, no matter how complex your needs become.
Our  software is trusted by over 35,000 users, many of whom are handling multiple entities and currencies.  

From advanced multi-entity consolidation to sophisticated multicurrency reporting, our software is designed to handle the complexities of global operations seamlessly.

For a real-world example of how AccountsIQ supports growing companies, check out our case study with StitcherAds here.

Integrations

What data flows from ExpenseIn into AccountsIQ?
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Approved expense claims with all involved information flows into AccountsIQ so you can avoid manual re-keying.

How does the ExpenseIn integration work with AccountsIQ?
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ExpenseIn is an all-in-one expense management solution that integrates with AccountsIQ. This integration streamlines employee expenses by capturing and approving expenses within ExpenseIn, and then the integration posts the resulting expense data into AccountsIQ, so you avoid manual re-keying and spreadsheets – keeping your GL, AP and reporting up to date with minimal effort.

Read more about ExpenseIn.

Does AccountsIQ integrate with payroll systems?
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Yes, integration with payroll systems is a common use case. AccountsIQ integrates with other cloud-based applications via Open API.

How does AccountsIQ integrate with bank feeds?
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AccountsIQ integrates with many electronic banking systems to automate the flow of statement lines. Transactions are “smart matched” against invoices and entries where possible, and suggested payment runs and cash flow forecasting are based on live bank and AP data.

What types of integrations does AccountsIQ support?
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Since AccountsIQ supports Open API, you can integrate with most cloud-based applications to tailor to your business’s needs. Our marketplace of plug-and-play integrations include popular applications such as Stripe, Salesforce, and AutoEntry.

To see what integrations we offer, refer to our integrations page, or contact our team today.  

Who can use the integrations?
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Once we develop an integration with a partner, it becomes available for all users.

What if we need to integrate with software you don’t have on your list?
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We work with your team to build custom integrations, if they aren't already available through our open API.

Pricing

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Customer Success Team & Support

Is your support team based in the UK?
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Yes, our support teams are 100% UK and Ireland based, and outside of business hours, you can access our online training and support resources any time and from anywhere.

How do I contact support?
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To contact support, please email us at support@accountsIQ.com or submit a ticket using the support icon in the top left corner of the system.

What training and support are available?
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AccountsIQ offers comprehensive training and support throughout the onboarding phase to ensure your team can confidently use the system.  

Post-onboarding, our expert support team provides ongoing technical assistance and expertise. You can also access a wide range of online training resources in our award-winning AIQ Academy which provides comprehensive video training and help articles for self-service.

expert support on demand

We hope the FAQs answer your questions. If not, feel free to contact us. We regularly update this list with new questions.