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Case studies

Zarion Software

AccountsIQ’s personalised service delivery and commitment to innovation seal the deal with fast-growing tech provider, Zarion.

Zarion Software is a leading provider of Intelligent work management for the financial services sector. Based in Dublin, Zarion has customers all over the world and partners in the USA, Australia and the UK. As a fast-growing technology company that is centered around providing intelligent data about work and the workforce to Operational managers, Zarion helps its customers increase efficiency by eliminating manual processes and increase visibility and flexibility to enable a hybrid or distributed workforce Digital innovation is not only core to their customer offering, but also to how they approach their own internal processes. When Ken O’Flaherty joined Zarion as CFO and found that their existing accounting system was bogged down with inefficiencies, he knew something had to change.

Ken had to decide whether to resurrect a partially completed implementation or start from scratch with something new. Ken decided to take a fresh perspective and consider other alternatives. Impressed with a flexible accounting framework, an “out-of-the-box” reporting structure, and a commitment to implementing the system in a way which would serve Zarion’s evolving needs, Ken decided to look no further when he came across AccountsIQ.

As a CFO it’s my responsibility to produce the necessary information for decision making. Every business has its nuances and requirements that don’t come with an out-of-the-box solution. Once I started the discussion with AccountsIQ, I immediately felt comfortable with their offering and that they were the right partner for us. I really just wanted to get going with it, which we did, and it’s not a decision I regret.” – Ken O’Flaherty, CFO, Zarion

Fast implementation with pro-active customer support

Once Ken made the decision to go with AccountsIQ, the system went live within six weeks. Built-in templates plus hands-on customer support made the process swift and straightforward.

AccountsIQ offers great support and good processes throughout implementation. It went through ahead of schedule and it was really easy. The upload templates around trial balance, historic data, and banking details were very intuitive. In terms of what we planned and what we budgeted for, we actually came out ahead.” – Ken O’Flaherty

Flexible accounting with built-in customisation as standard

As an SME, Zarion’s accounting needs were fairly straightforward with only a few intricacies requiring special attention. AccountsIQ benefits from an extremely flexible BI coding structure and three tier General Ledger to accommodate these requirements. Larger vendors only seemed willing to provide Zarion with this extra level of customisation at a considerable cost.

Larger vendors don’t offer the same flexibility and level of customisation as AccountsIQ. Their message was: ‘this is not standard, this is going to be a complete workaround, this is going to cost you’… I didn’t get that with AccountsIQ. I wanted an accounting solution that could grow with us in terms of feature functionality and product roadmap. AccountsIQ gave me assurance that this would be the case and it’s proven to be the case.” – Ken O’Flaherty

Cloud-based as standard with key automation features that save time

A key requirement for Ken was that his accounting solution be truly “Cloud-first”, not Cloud as a bolt-on. Built in the Cloud, AccountsIQ enables access at all times from anywhere in the world. This includes workflow features and paperless document management that save time and make it easy to adapt to a remote working environment. Ken found particular benefits with AccountsIQ’s workflow approval processes and auditing.

AccountsIQ helped us accelerate our journey to a paperless system. Invoice and PO approvals are now paperless as standard. Where we’ve really seen a massive benefit is with remote auditing. The extraction of information is so much easier. This year we were able to close our audit in a week. AccountsIQ was fundamental in being able to do that. It’s a testament to the system.” – Ken O’Flaherty

Robust suite of reports

AccountsIQ comes with over 250 pre-built reports to make it easier for financial departments to get going with the software, minimising the need for external data handling. These reports added further efficiencies to Ken’s workflow with the added benefit of mitigating errors.

AccountsIQ’s reporting is really good. With other systems you have to export data and manipulate it in Excel the way you want. Here I found the out-of-the-box reports in the Management Accounts pack reflects the typical needs of CFOs or FDs. Even data around analysis of cash and customers and FX, it does a lot of things very, very well and that saves a lot of headache and potential mistakes.” – Ken O’Flaherty

Ongoing Product Innovation

Cloud-based reporting features, paperless accounting, and time-saving benefits were all key in Ken’s decision to choose AccountsIQ. However, it was AccountsIQ’s focus on development, commitment to innovation, and personal attention that confirmed his decision.

When we went through the detailed needs assessment with AccountsIQ we got a lot of comfort that the system could do what we needed it to do. I also found that, where I had concerns, AccountsIQ was very clear and proactive in pursuing a solution. I wanted an accounting platform that could grow with us in terms of feature functionality and product roadmap. AccountsIQ gave me assurance that this would be the case and it’s proven to be the case.” – Ken O’Flaherty

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