accountsIQ Support is dedicated to helping all of our users and customers succeed on all fronts and get the most value and use out of accountsIQ.

We offer expert-level customer support in a variety of methods including email, phone, online help, FAQs and remote connection.

Our support team members are highly knowledgeable experts on accountsIQ.

With Service Level Agreements (SLA's) in place to respond to your issues we pride ourselves on our instant response times and 100% resolution of all issues.

Support Provides:

• Support Email facility
• 24/7 live phone support including after hours business support
• Remote Assist to enable connection to your PC to diagnose and troubleshoot issues quickly
• Service Level Agreements according to priority
• Free, educational Webinars every 10 days on system features in accountsIQ lasting 15-20 minutes in duration.
• Improvement suggestions which will be logged and reviewed by our Change Review Team