Business Orchard Accountancy
Business Orchard Accountancy Practice
Progressive accountancy practice Business Orchard based in Hertfordshire, UK has chosen accountsIQ to help drive their client engagement model. Business Orchard was one of the first practices in the UK to use Windows based accounting software back in 1995 and has always been at the forefront of innovation and technology.
The practice was also one of the earliest firms to embrace Boot Camps for accountants which was introduced to the UK at about the same time and since then have produced their own consultancy products and associated methodologies.
Managing Partner Howard Rissen comments:
“As a practice we’re always focused on how to offer a unique and superior service to our clients. One way in which we can clearly differentiate our service from other accountants is through providing real time support and advice to our clients by using an online accounting platform”.
Business Orchard uses accountsIQ to give each client an accounting solution that is specifically designed for them, with the chart of accounts and reports tailored to their individual requirements. This helps to make clients feel much more involved in their own accounts rather than seeing them as simply a necessary evil. Furthermore with clients working collaboratively with the Business Orchard team to complete their accounts the practice can now make management accounts available almost instantly compared to the three week turnaround time which was typical before online accounting was deployed.
Howard Rissen continues: “…as our clients are now becoming much closer to their own accounts this allows us to focus more on giving them real and valuable business advice rather than just completing the numbers – which is exactly what they are looking for. We now discuss the basic numbers online and reserve meeting time for business planning and strategy which is more profitable for us and valuable for the client”.
Business Orchard is not content with stopping here, though, and Howard Rissen’s team have a bold vision for the future.
“We believe we can drive even further efficiencies into the accounting process”, he explains, “by looking to outsource the basic accounting processes to lower cost centres abroad which will allow us to concentrate on building relationships with our clients and delivering them the higher value consultancy and services they want”.
